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Automate Everything: 5 Powerful Workflows You Can Build with plugNmeet Webhooks

ยท 5 min read
Jibon L. Costa
Founding developer

A great API-first platform doesn't just allow you to initiate actions; it tells you when actions happen. This is the power of webhooks. They are the key to transforming a simple video conferencing tool into a deeply integrated and automated part of your business ecosystem.

plugNmeet provides a rich set of webhook events that fire in real-time as things happen inside a meeting. By listening for these events, you can build powerful, automated workflows that save time, reduce manual work, and create a smarter application.

This article will explore five practical examples of workflows you can build today with plugNmeet webhooks.


What Are Webhooks?โ€‹

In simple terms, a webhook is a notification. You provide plugNmeet with a URL, and when a specific event occurs (like a user joining a room or a recording finishing processing), our server sends a POST request with a JSON payload of data to your URL. Your application can then use this data to trigger any action you can imagine.

Let's dive into the examples.

1. The Smart Sales Demo: CRM Integrationโ€‹

The Goal: Automatically log every sales demo in your CRM and notify the sales team when a high-value lead joins the call.

  • The Trigger: participant_joined event.
  • The Workflow:
    1. When a participant joins a room, your webhook endpoint receives their participant.user_id and participant.name.
    2. Your server looks up this user in your CRM (like Salesforce or HubSpot).
    3. If the user is a known lead, you update their CRM record with a new activity: "Attended sales demo in room [room.room_id]."
    4. If the lead has a high deal value, you can even send a real-time Slack notification to the account owner: "๐Ÿ”ฅ High-value lead 'John Doe' just joined the demo!"

2. The Automated Classroom: Attendance Trackingโ€‹

The Goal: Automatically take attendance for an online class and mark students as present or absent in your Learning Management System (LMS).

  • The Triggers: participant_joined and participant_left events.
  • The Workflow:
    1. Your webhook endpoint listens for join and leave events for a specific classroom session.
    2. It logs the participant.user_id and timestamps for each event.
    3. At the end of the session (triggered by the room_finished event), your server processes the logs. It calculates the total duration each student was present.
    4. It then makes an API call to your LMS to automatically mark students as "Present," "Absent," or "Tardy" based on your defined business logic (e.g., present if they attended >80% of the session).

3. The Content Pipeline: Automatic Recording Archivalโ€‹

The Goal: Create a seamless pipeline that takes a finished recording, transcribes it, and uploads it to a secure, long-term storage location.

  • The Trigger: end_recording event.
  • The Workflow:
    1. When a recording has finished processing, your webhook endpoint receives a payload containing the recording_info.record_id and a link to the final MP4 file.
    2. Your server can then download this file.
    3. (Optional) You can send the audio track to a transcription service (like AWS Transcribe or Deepgram) to generate a text transcript.
    4. Finally, your server uploads both the MP4 video and the text transcript to a secure, long-term storage solution like Amazon S3 or a private file server, and deletes the original from the plugNmeet server to save space.

4. The Collaborative Review: Screen Share Notificationsโ€‹

The Goal: In a collaborative design review or code review session, automatically notify a project management tool or a Slack channel when a participant starts sharing their screen, creating a timeline of key presentation moments.

  • The Trigger: track_published event.
  • The Workflow:
    1. Your webhook endpoint listens for the track_published event.
    2. You check the track.source in the event payload. If the track.source is SCREEN_SHARE, you know a user has just started a screen share.
    3. Your server can then make an API call to your project management tool (like Jira or Asana) to add a comment to a specific task: "User '[participant.name]' started a screen share at [createdAt]."
    4. Alternatively, you could post a message to a dedicated Slack channel: "๐Ÿ“บ '[participant.name]' is now presenting their screen in the design review meeting." This creates a real-time log of when different team members presented.

5. The Billing Engine: Pay-per-Minute Accessโ€‹

The Goal: Build a service where users pay for the time they spend in a consultation or premium event.

  • The Triggers: participant_joined and participant_left events.
  • The Workflow:
    1. When a participant joins a premium room, your webhook logs the participant.user_id and the createdAt timestamp.
    2. When they leave, the participant_left event provides the createdAt timestamp for their departure.
    3. Your server calculates the total duration in minutes.
    4. This duration is then used to make an API call to your billing system (like Stripe or Paddle) to either decrement a user's pre-purchased credits or charge their account for the time used.

Conclusion: Your Imagination is the Only Limitโ€‹

Webhooks transform plugNmeet from a simple meeting tool into a powerful, event-driven platform. They are the glue that allows you to connect your real-time communication layer to every other part of your business.

By listening for the right events, you can automate manual tasks, create smarter workflows, and build a deeply integrated application that feels seamless from start to finish. What will you build?


Ready to start automating?